Welcome to BoxSupplyFactory. These Terms and Conditions explain the rules for using our website, contacting our team, requesting quotes, placing orders, and purchasing empty hardware, empty devices, packaging materials, and related business supply items.
By accessing this website, submitting an inquiry, requesting a quote, or placing an order, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use this website or place an order.
1. Business Use Only
BoxSupplyFactory provides products and services for qualified adult business buyers only. This website is not intended for minors, individual consumer use, or any unlawful purpose.
By contacting us or placing an order, you confirm that you are of legal age and acting on behalf of a qualified business, distributor, retailer, brand owner, or purchasing team.
2. Empty Hardware Only
All products shown on this website are sold as empty hardware, empty devices, packaging materials, or related business supply items only. No oil, liquid, nicotine, cannabis, concentrate, controlled substance, or consumable material is included with any product.
Any product capacity, chamber, battery, resistance, voltage, packaging, label, or printed name information is provided for hardware identification and business purchasing reference only.
3. Buyer Responsibility
Buyers are responsible for understanding and following all laws, regulations, import rules, customs requirements, tax rules, labeling requirements, resale restrictions, and business requirements that apply in their destination market.
BoxSupplyFactory does not provide legal, customs, tax, or regulatory advice. Buyers should seek professional guidance when needed before importing, reselling, customizing, or distributing any product.
4. Product Information
We aim to provide accurate product information, including product model, capacity, battery, resistance, voltage, material, packaging configuration, warehouse availability, and customization options.
However, product specifications, packaging details, stock status, pricing, and shipping options may change due to batch updates, supplier updates, warehouse availability, production changes, or destination requirements.
Buyers should confirm product details, current stock, pricing, packaging requirements, shipping options, and destination requirements with our team before placing bulk orders.
5. Quotes and Order Confirmation
Any quote, product list, price, shipping estimate, or delivery estimate provided by BoxSupplyFactory is for business communication and order discussion only. A quote does not become a confirmed order until product details, quantity, payment, destination, shipping method, and any customization requirements are confirmed by both parties.
For custom orders, logo projects, packaging projects, or OEM/ODM orders, buyers must carefully review all artwork, spelling, layout, packaging details, and sample information before approval.
6. Pricing and Payment
Product prices may vary based on product model, quantity, warehouse location, packaging requirements, customization needs, shipping method, and current stock status.
Payment terms, accepted payment methods, production schedule, and shipment arrangement should be confirmed before order processing. BoxSupplyFactory may delay or cancel order processing if payment is incomplete, unclear, disputed, or not confirmed.
7. Shipping and Delivery
Shipping availability may vary depending on warehouse location, destination country, carrier requirements, customs review, product classification, and order quantity.
Any delivery time shown on the website or shared by our team is an estimate only and is not a guaranteed arrival date. Customs inspection, carrier delay, local delivery issues, weather conditions, documentation review, or import restrictions may affect delivery time.
Buyers are responsible for destination customs clearance, import duties, taxes, local charges, and required documentation unless otherwise agreed in writing.
8. Returns, Warranty, and After-Sales Review
Return, replacement, or after-sales review may be considered for eligible cases such as wrong product model, visible product damage, packaging damage, quantity mismatch, or confirmed batch quality issue.
Buyers should contact our team with order details, photos, videos, quantity information, and packaging condition details as soon as possible after receiving the shipment.
Customized products, logo orders, printed packaging, opened cartons, used items, or products affected by buyer handling, storage, filling, modification, or resale may not be eligible for return unless otherwise agreed in writing.
9. Customization and OEM/ODM Projects
BoxSupplyFactory may provide logo customization, packaging artwork support, product model matching, sample review, and OEM/ODM project coordination for qualified adult business buyers.
Buyers are responsible for confirming that any logo, artwork, brand name, label text, trademark, packaging design, or printed reference they provide is legally allowed for their intended market.
Once custom artwork, packaging, logo placement, or sample details are approved by the buyer, changes may cause additional cost, delay, or production adjustment.
10. Brand and Packaging References
Some product names, packaging styles, printed names, design references, or brand-related terms may appear on this website for product identification, packaging comparison, or buyer communication purposes.
Unless clearly stated otherwise, BoxSupplyFactory is an independent supplier and does not claim official ownership, endorsement, authorization, or partnership with any third-party brand.
11. Prohibited Use
Buyers must not use products, packaging, customization services, or website information from BoxSupplyFactory for unlawful, unauthorized, misleading, or underage distribution purposes.
BoxSupplyFactory may refuse, delay, or cancel orders when buyer information, destination requirements, product use, shipping conditions, or compliance status is unclear or unsuitable.
12. Website Content
Website content, including product images, descriptions, specifications, packaging references, logos, layout, and text, is provided for general business information only. We may update, revise, remove, or correct website content at any time without prior notice.
We do not guarantee that all website information is always complete, current, error-free, or available at all times.
13. Limitation of Responsibility
To the fullest extent permitted by applicable law, BoxSupplyFactory is not responsible for losses, delays, customs issues, resale restrictions, regulatory actions, business interruption, indirect damages, or third-party claims caused by buyer misuse, incorrect information, local restrictions, unauthorized customization, or failure to follow applicable laws and requirements.
14. Account, Checkout, and Website Access
If our website allows account registration, checkout, or order submission, buyers are responsible for keeping account information accurate and secure. BoxSupplyFactory may limit, suspend, or refuse website access, orders, or inquiries if misuse, fraud, suspicious activity, or policy violation is detected.
15. Related Policies
These Terms and Conditions should be read together with our Privacy Policy, Shipping Policy, Return & Warranty Policy, Payment Methods, Compliance Statement, Adult Business Buyer Policy, and Empty Hardware Disclaimer.
16. Updates to These Terms
BoxSupplyFactory may update these Terms and Conditions when website content, business process, product information, shipping conditions, or compliance requirements change. The latest version published on this page applies to website visitors, inquiries, and orders.
17. Contact Us
If you have questions about these Terms and Conditions, product information, order confirmation, customization requirements, or shipping arrangements, please contact our team before placing an order.
BoxSupplyFactory
Email: sales@boxsupplyfactory.com
WhatsApp / iMessage: +86 13015931439